Shared calling

02.02.2024

Excited to share insights on the "Shared Calling" feature within Microsoft Teams, a game-changer for efficient phone number management and cost optimization in organizations!

Streamlined Management:
Say goodbye to individual phone number assignments for every user. Shared Calling empowers multiple users to utilize a single number, ideal for roles that don't necessitate personal numbers but need call capabilities.

Enhanced Cost Efficiency:
This approach not only streamlines operations but also significantly cuts down on licensing and provisioning expenses. A smart move for organizations looking to optimize their communication budgets!

Easy Setup:
Here's a quick rundown on getting started:
1. Ensure each user is equipped with a Teams Phone license and enabled for voice.
2. Link phone numbers to resource accounts for managing inbound/outbound calls.
3. Integrate with Auto Attendant for streamlined call handling.
4. Set up emergency calling by assigning locations to resource accounts.

Shared calling is a great way to improve your team's productivity and customer satisfaction. It's available now for Teams users with a Phone System license. To learn more, check out this link:
https://lnkd.in/dJfmjjmE 

Dive into the intricacies of Shared Calling with Microsoft Teams by exploring the https://lnkd.in/dzDGd3Sv 
A must-read for IT professionals looking to elevate their organizational communication strategy! 💡

You can also find more information on this subject on Daryl Hunters blog:
https://lnkd.in/dJ7jxQP9 

Let me know what you think of this feature in the comments below. Happy calling!
hashtag#FrontlineFriday hashtag#Microsoft hashtag#MicrosoftTeams hashtag#Frontline

The articles on this page are written by me and in some cases partially by Copilot.
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